Voxofon LLC Privacy Policy
TVOXOFON LLC's Collection of Personal Information for the VOXOFON Ambit application is information that identifies or is associated with a specific person, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person. We collect a variety of personal information about our customers.
There are several ways in which VOXOFON collects personal and other information about you. You should refer to the rest of this Policy to see how we use, disclose, and protect that information.
Information You Provide:
We collect information you give us when you register for the VOXOFON Ambit application. For example, you may provide us a billing address and credit information, when signing up for service or perhaps purchasing a product.
The information you provide us during a visit to helps us to improve the quality and utility of our site. It generally falls into two categories: (1) information you supply when you activate the VOXOFON Ambit application, register a VOXOFON account, or sign up for a product or service jointly offered by VOXOFON and (2) tracking information gathered as you use the VOXOFON Ambit application.
When you purchase the VOXOFON Ambit application, we request the following types of information on our order form:
- Name
- Shipping and/or billing address
- Credit card number or account number
- Phone number
- Mobile Phone number
- Email address
- Date of birth
- Account passcode
We need this information to process your order. If we have trouble processing your order, the contact information you provide is used to get in touch with you. We also use this contact information to provide you with updates regarding your current phone or service and to provide you with information about VOXOFON promotions and special offers.
Automatically Collected Information:
We automatically receive certain types of information whenever you interact with us. For example, when you visit the VOXOFON Ambit application site, our systems automatically collect your IP address and the type of browser you use. Similarly, all wireless communications systems know when your phone is turned on and approximately where the device is physically located; that is how calls or messages are delivered to you in real time. Additionally we may collect GPS, information related to parental control, the "Control Panel" and usage data.
Information from Other Sources:
We may obtain information about you from outside sources and add it to or combine it with your account information. We also may use commercially available demographic and marketing information from third parties to help us better serve you or inform you about products or services that we think will be of interest to you.
VOXOFON's Use of Personal Information:
We use personal information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your services, and tell you about products or services from VOXOFON or others that better meet your needs. More specifically, VOXOFON may use e-mail, telemarketing, direct mail, and with your prior permission, wireless text messages, to inform you about products or services we think will interest you. In any and all of these communications you will have the option to unsubscribe or opt out of receiving these communications.
If you choose not to receive marketing or promotional information from us, you will continue to customer service-related and technical notifications, and other similar information via email, wireless text messages, or direct mail.
Email Addresses:
If you provide your email address, from time to time we may send you emails about new products and services, or promotional offers that we believe will interest you.
Please note that even if you opt-out of receiving commercial emails, we may still use your email address to answer any email inquiries you send us, to send messages about your account status, to alert you about technical issues, or to follow up on transactions or submissions of information that appear incomplete.
Information Disclosed to Third Parties:
Information about our customers is one of our most important business assets, and therefore we strive to protect it and keep it confidential.
We disclose personal information to third parties under the following circumstances:
A. to complete a transaction you have requested.
B. to initiate, render, bill, and collect for services:
- 1. For example, our vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement. if it is necessary to comply with law (e.g., court orders, subpoenas, E911 information, etc.)
C. to enforce our subscriber agreements.
D. to protect the rights, property or safety of visitors to our site, our customers, other carriers, the public or VOXOFON.
E. to facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government.
F. if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications, or justifies disclosure of records, to a governmental entity without delay.
G. when we otherwise have your consent to do so:
- 1. For example, at the time you initiate particular service offering, such as a location-based service, your consent may be part of the required terms and conditions to use that service.
- 2. Sometimes your consent might be implied simply by the nature of your request, such as when you ask us to deliver an e-mail or short message to another person.
As our business grows, we may buy or sell various assets. If VOXOFON is acquired by another company, information about our customers and other visitors to this site would be among the transferred assets.
Banner Ads on Other Sites:
VOXOFON may use third-party advertising companies to place banner advertisements about our products and services on other Web sites. To measure advertising effectiveness and to offer selective ad content, the advertising companies may use an anonymous identifier to learn more about your visits to VOXOFON sites and other Web sites. This anonymous identifier is NOT your name, address, phone number, e-mail address, or any other information that personally identifies you. The use of such anonymous identifiers (such as cookies, Web beacons or "tagging") is subject to the advertising company's privacy policy, not this VOXOFON Privacy Policy.
Security:
The information we collect from our customers and visitors to our site is stored in databases we control. Physical access to the servers on which we store visitor information is restricted. We do not share your credit card information with anyone, except as may be necessary to process your transactions. To protect the privacy of your credit card number and other ordering information, we encrypt this information for transit over the Internet using a Secure Sockets Layer (SSL) connection. However, as effective as modern security practices are, no physical or electronic security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted over the Internet. Most Web browsers allow use of an SSL connection.
Changes to This Privacy Policy:
This privacy policy is subject to change. The Web is an evolving medium. If we need to change our privacy policy at some point in the future, we'll post the new policy promptly. If at any point we decide to use your personal information in a manner different from what was stated at the time it was collected, we will notify you and give you an opportunity to opt out of the proposed use. By using boostmobile.com, you agree that your visit to our site abides by the information contained in our Visitor's Acceptable Use Policy.
Questions or Concerns:
If you have any questions about, or complaints that concern, this Online Privacy Policy please email VOXOFON Customer Care at support@voxofon.com. Our representatives will respond to your inquiries or help resolve any dispute concerning this Privacy Policy.